CIFECENTER FOR INTEGRATED FACILITY ENGINEERING Accounting for Rater Credibility when Evaluating Construction Industry Service Providers
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Evaluating the Growth and Evolution of Facility Management in Innovating Integrating and Aligning Business Strategies to Achieve a Competitive Advantage
The South African Facilities Management (FM) industry has seen increased operational strategy complexity from single-site contractors providing basic janitorial services to highly integrated and bundled FM service providers. Despite these major changes, very little research has been conducted on evaluating the effectiveness of FM in innovating, integrating and aligning business strategies to a...
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......................................................................................................................... iv Acknowledgments .......................................................................................................... v Table of
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